shipping & delivery

Naturepedic manufactures and sells certified organic mattresses and bedding. We pride ourselves on producing the highest quality products with the highest level of customer service. Please read through our shipping and delivery information below and feel free to reach out anytime with questions.

Enjoy free ground shipping on all products within the Continental U.S.
No promo code necessary. Limited time only. Alaska and Hawaii excluded.

For orders shipping to Canada from our U.S. website, please use code SWEETDREAMSCA.
For orders shipping to Canada from our Canadian website, please use code SWEETCANADA.
Not valid in the following provinces:  NL, NT, NU, PE and YT. $400 USD / $500 CAD minimum to qualify.
Please click here to go to the Canadian version of the site. Please use code SWEETCANADA during checkout.
Not valid in the following provinces:  NL, NT, NU, PE, YT and remote QC).
$500 CAD minimum to qualify.

For other destinations, please contact us for a custom quote.

Simply enter code SWEETDREAMS during checkout
Valid in the Continental U.S. only  (Alaska and Hawaii excluded). SWEETCANADA during checkout

For orders shipping to Canada, please use code SWEETDREAMSCA.
Not valid in the following provinces:  NL, NT, NU, PE and YT. $400 USD minimum to qualify.

For other destinations, please contact us for a custom quote.Not valid in the following provinces:  NL, NT, NU, PE, YT and remote QC).
$500 CAD minimum to qualify.

For other destinations, please contact us for a custom quote.

Transit Times for UPS/FedEx Ground

Once your order has shipped, the following approximate transit times apply. 

Eastern and Central States: 3-4 business days
Western States: 5-7 business days
Email notification with tracking information will be sent

Freight Curbside Delivery

While all Naturepedic shipmentes (including all mattress sizes) typically use FedEx/UPS Ground, foundations and other considerations may make freight delivery necessary. The freight company will typically call to schedule a time frame for delivery. The driver will remove the package from the truck and leave it on the curb. There is no extra charge for this delivery method and all free shipping promotions apply.

Canadian Shipments

Please add additional transit time for shipments to Canada as customs can be unpredictable. Also, remote destinations (i.e. YT, NU, NT, NL, PE and remote parts of QC) may incur additional charges. You may be contacted with an updated shipping quote once we receive your order. 

APO/FPO Shipments

Unfortunately, we cannot ship to APO/FPO addresses. If you have further questions, please contact us.

Any products damaged in transit will be replaced at our expense. For products that require a signature, the shipment must either be refused (for severe damage) or clearly marked as damaged on the delivery receipt when you sign for the shipment. Naturepedic must be notified within 72 hours in order to file a claim. Without marking the delivery receipt, we will have no recourse with the freight carriers.

Unfortunately, Naturepedic is unable to send a replacement product or issue a refund in cases of stolen goods after delivery. We recommend contacting your local police department to file a report of stolen goods from your property. You can then use that police report to file an insurance claim with your homeowner’s or renter’s insurance if you choose to do so.

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